You want to give the acquired company team as much of an opportunity you can to determine how and when changes will occur and how they'll be communicated. For a larger acquisition, you would need to host more trainings to cover the larger supplier base. List each deliverable, description, criterion for acceptance, and party responsible, and easily track the status of each item. If you like our podcast please support us by leaving a five-star review and sharing it. That's a big issue. It has space to list each stakeholder’s power or interest, their key issues, their communication vehicle and point person, their written copy, their frequency of communication, and any additional comments. This exercise will help you identify differences in the two companies, so you can address them during implementation. In one situation there was no other form of travel  in an area, so a company was chartering private helicopters to get back from customer jobs. It is important to understand how integration changes will impact the employees at this particular acquisition, as it will help you anticipate where differences could cause issues at specific integration milestones. I like to use a combination of communication methods to ensure that you're reaching as many people as possible, and that also covers the different ways that people learn. Download Synergy and Culture Mapping Exercise. Plan early and continuously throughout the merger or acquisition, and set expectations for roles and responsibilities early on in the process. Template: How to Build a Communication Plan for a Merger . Improve integration processes and reduce the time to deal closure with Smartsheet. You can use this initial schedule throughout the process as a blueprint for your efforts. Yes, absolutely. This communication strategy templates that are given above are a great way to plan your strategy in a neat and the most organized manner as needed. Briana goes in depth on how to create a communication plan, how to effectively distribute that communication plan, and how to approach an onboarding supplier. Download M&A Integration Scorecard Template. This template outlines the categories you can include, but you can adapt it to fit your needs. An acquisition occurs when one company (called the acquiring company) buys another, smaller company (called the acquired or target company). During the M&A planning phase, you need to identify the risks associated with acquiring or merging with another company. From an integration standpoint, I like to go in preferably before close, but if you can't make that happen immediately after close. It also detailed all deliverables, listing the audiences, the owners, the deadlines, the required preparation times, the content-approval processes, and the interdependencies. This template includes separate charts for internal and external communications. Note that the templates provided here are intended for business use, not for lawyers. From an expediency standpoint it's best for the business owner or the contact that the supplier works with on a regular basis to be the one who reaches out and lets them know that this change is happening and that they need to go through the supplier onboarding process in the first place. Once you’ve set your strategic plan for merging with or acquiring a company, you must perform due diligence. Get up and running fast with streamlined implementation and solution building to address your immediate business needs. And then lastly, you can also build out websites or online resources for employees.Â. You're just listening. When I was at Oracle, I was responsible for all integration efforts that fell within the procure to pay space, which includes suppliers, so migrating supplier data and onboarding suppliers in preparation for transitioning accounts payable and supplier contracts. You'll learn how to deal with heavy resistance and what challenges you can expect to face during the process. There are certain milestones and changes that are non negotiable, but try to be flexible wherever you can, and listen to their advice because they do know their company and how communication will go. That would be an official policy document that has all of the information that they need all in one place. The timing and complexities of transitioning away from systems where they're using a software versus a more manual system, definitely takes a little more time and it's a little more difficult to handle that part of the integration. Develop a communication plan for communicating all HR policy changes to employees and stakeholders; Post-Merger Integration Checklist: The Key Takeaways. A useful, simple one-page checklist to plan your messages. Too often the communication starts too late and doesn’t deal sufficiently with the post-merger integration issues. Integration Timeline By Functional Area. Then, you're going to onboard suppliers through your company's supplier onboarding process. Use this simple Excel template to list costs, loans, and expenses, as well as to identify funding sources. A useful, simple one-page checklist to plan your messages. You'll want to prioritize the strategic suppliers for the acquired company that provide services that are key to their business operations. You're not making any changes, giving recommendations or opinions on how they do things in their company , especially before close. These templates are available for free download in Microsoft Excel, Word, and PowerPoint formats, as well as PDF files. Soon to be by Smartsheet. Posted on October 7th, 2015. Use the below matrix to plan your messages. Typically, mergers and acquisitions follow a similar process that includes the following general phases: For a step-by-step walkthrough of M&A processes, read this article. Well, to be honest-- a lot.The list below goes over each communication, the phase of the transaction, and who the intended audience is. The template includes sections for detailing financial and operational synergies, total cost savings, market and customer synergies, and goals and projections for the coming year. The more constituencies that must be handled, the more work there is to do. For context, stakeholders falling under the ‘Manage’ category can be allocated way more resources than those under the ‘Inform’ categories. Previously she was a Lead Project Manager at Oracle where she assembled a project management office responsible for the successful integration of acquired assets. You may also want to build out a series of short on demand videos, which can be helpful after your live training. That'll ensure that you don't forget messaging that you used on previous acquisitions for the next acquisition. Together they discuss how to build an effective internal communication plan for M&A. By Timothy Sandoval . Some of the top communication methods that I've used in the past would be email communications to the entire employee base, a top down approach where you use leadership meetings to then distribute the information down to their teams or even emails from top leadership at the acquired company, out to the employee base. For a larger acquisition, you're going to have an AP team and expense team of procurement team, maybe a procurement contracts team as well and you'll have to meet with all of them. The timeline separates the phases of a typical merger, with space to list key activities and due dates. Understanding the lifecycle of your project — including the phases of your merger or acquisition — is crucial to planning the scope, resources, roles and responsibilities, and deliverables. § Establish communication channels and vehicles (if needed, create new ones to support the integration). Employees need clarity on facts and figures, to have opportunities to hear information first-hand and be able to ask questions and to feel part of the process. But you can add or delete sections to fit the needs of your press release. Plan for integration alongside diligence. Negotiating a merger or acquisition can be all-consuming for a company’s management team given the complexity of such deals, and the stakes involved. After you deliver the messages, answer the last two questions to help with future communications. Additionally, the built-in Gantt chart allows you to simultaneously track multiple items against your project schedule, so that you can stay on top of every detail and adapt the timeline as needed. Use the below matrix to plan your messages. Just like any organizational change, integration requires planning. Just how do we start to write an internal communications plan and communications strategy?Increasingly Human Resources (HR) or Organizational Development (OD) teams are being asked to drive and deliver internal communications, but what is an internal communications plan and how do you go about writing and applying one? She's led integration efforts for roughly 10 acquisitions throughout her career.Â. 196. When you're having communications with your integration champions, that's going to vary a lot more. Try Smartsheet for free, today. A lot of times their process is so different from our process that we don't even have a process to migrate them to. The nine steps in this template address the key aspects that programs should consider: 1. Use this template to identify and monitor risks for the duration of your merger or acquisition. The wrong answers and tone deaf speeches will cause key players to bail, destroy morale and even activate a rumor mill that can endanger the deal. It can be difficult to determine who the owner of that supplier relationship is, since many suppliers are used by more than one business owner. In creating a communication plan for your organization I recommend that you create a generic communication plan and templates for your communications that you can use to save time and ensure consistent messaging. Designed by Bill Case, a top mergers and acquisitions consultant who has personally overseen more than 300 mergers, the template represents top level thinking distilled into an easy-to-manage format suitable for meetings, email and Intranet communications. Your company may be involved in an M&A transaction right now. Teams need to create a game plan and M&A integration checklist for the employees, set goals, track progress, and have open communication. I like to think of it as a challenge when you go in and I want to kind of win over the acquisition leadership and those key contacts as quickly as you can. Discounted cash flow (DCF) is a valuation method that you can use to evaluate an investment (in this case, merging with or acquiring a company) based on estimates of its future cash flow. The driving idea behind a merger or acquisition is that the companies together will be stronger, more competitive, or more profitable than they are by themselves. The Mergers and Acquisitions PowerPoint Template is an important business presentation concept. Merger Communications Plan - Ver2 (No Preview) Managing Receivables Blues. Merger Communications Plan - Ver1. How to Build a Communication Plan for a Merger. From there, you'll have a list of new suppliers that need to be paid by your company's accounts payable  in the near future, but are not currently in your supplier database from there. This template walks you through a culture analysis: Using a scale from 1 to 5, evaluate multiple aspects of a company’s strategic orientation, communication, training and development, planning, teamwork, and other operations categories. As outlined above, due diligence includes numerous assessments, from valuation to the analysis of synergy and culture. Startups and small businesses face different considerations and constraints than do large corporations. After you deliver the messages, answer the last two questions to help with future communications. Use this template to plan communication for all stakeholders throughout the M&A process. I was responsible for transitioning accounts payable from the acquisition company over to the new entity and ensuring proper data retention efforts had been completed. This template is formatted like a flow chart, so you can view the entirety of the process schedule. Use this template to detail your integration strategy, objectives, resourcing, and execution plan. You can point out all of the opportunities and other areas of the business, where they might expand their career experience if they want to.There's a lot of benefits to employees sticking through an integration, so it is important to communicate that.Â. This is the term use for consolidation of businesses or their assets. § Create “rolling FAQ log” that can be updated weekly and shared with affected employees. Issues are bound to come up during integration, and this simple issue form allows you to track these challenges. The communication role needs to begin during the preliminary stages to set the scene. Free your team from content sprawl with Brandfolder, an intuitive digital asset management platform. You can find additional press release templates for business use here. 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