If there’s any products that we have not yet reviewed please leave us a comment and we will do our best to get a review added. The WD element is the standard version whereas the WD My Passport has three other versions. There are of course hundreds of options and different brands to choose from, there are 22 WD products and a total of 101 to choose from in the Hard Drives category. In order to bring you the most detailed and informative reviews we pull details and customer feedback from a huge range of online retailers, including Currys. As you can see by the date of this review, it is now July 25. I provided ALL the information they needed. Western Digital is a famous hard drive manufacturer and data storage company around the world. !NOTE: if you want to know WHAT you just bought, get the DRIVE MODEL and compare here in the "HDD Platter Database" (google it please!). this is ridulous how can their products have so many issues this one does not make sense. After I complained last Thursday, they escalated the case, but besides finally admitting the wrong item was delivered - once they couldn’t blame it on UPS - still nothing was done (clears pictures were already sent week ago). bought WD my cloud for time capsule backup for our Macs. Read honest and unbiased product reviews from our users. and these were my backups I only have some of what was on my My Book hardrive that is back uped on another hardrive but some of the best stuff was on this passport that suddenly stopped working or something??!Q! If you’ve got any advice or tips for potential customers looking to buy WD Elements Portable Hard Drive then just drop us a comment in the section below and we’ll get it approved in order to help future customers make the right choice. Ive just been reading the reviews, and I seem to be one of many. On the 4k Random read speed the Elements drive comes in at 0.9 mb/s. it was working and than it wasnt and I can not get to my files that I was back up which is the whole point of these products how is wd sitll in business seriously! Sequential write is the same. I sent this back - they don't even pay for return postage - how cheap is that? Chances are you’ve already got your mind set on a product, which is why you’re looking for WD Elements Portable Hard Drive reviews. 10010868 / 718037825175 /. !After 4 months i have get confrimation from supplier that i have purchased a new device not old one. Overall, this is a great external hard drive for those who are looking for some extra space to place and secure their data files from all the threats. Avoid their products. Garbage product and garbage customer service. If you are already a customer of Currys and have bought either WD products or even better, you’ve bought WD Elements Portable Hard Drive before, we’d love to hear your feedback. Specifically for products from WD the cheapest is £42.99 and most expensive £605.99. I have been waiting two years for my My Cloud device to work correctly and never has. Backing up and storing information is simple thanks to the USB 3.0 connection, allowing transfer rates of up to 5 GB/s. Nobody knew the status as the department couldn’t be contacted.So, I cancelled my order and the next day they finally they emailed a UPS label to return their wrong item. Just run. The WD Elements seems to be a 2.5 inch drive, which is great for portability, compactness and need for one 1 cable, but they aren't usually as reliable as larger 3.5 inch drives. Review shows they are wd101emaz drives inside, and they seem to be quite hot. As a guide you can expect to pay approximately £42.99 for WD Elements Portable Hard Drive (the price at Currys on our latest search). We’ve paid £200 for a hard drive, that we never got and now it will take a further 10 days to get a refund! 880 Amazon customer reviews ... Well, if so, the WD Elements line of external drives might just be perfect for you. The more I look into wd hard drives the more I find that thier products have a lot of issues that I did not know about when I looked into the research originally. The Elements drives are focused on portability, stripping away the bulky enclosures and power supplies of desktop hard drives in favor of a slim form factor. Portable Setting up the Western Digital Elements Portable Hard Drive is simple, just connect the power and plug the drive into a USB port to start saving your photos, music and videos. Like our top pick, the higher-capacity WD My Book has a low, 6 percent reported failure rate (judging from Amazon reviews), and it performed the best of the three 8 TB options we tested. It has produced a lot of storage devices and products. So WD Easystore Desktop, while being a pricier option, tends to get more favorable ⭐ reviews than the $143 WD My Book, as seen on the chart below. One of the best things is that it comes with portability and lightweight design. Three-year warranty. The customer support is awful. We would also recommend the following video on the brand WD too. It is easy to carry and use at any computer you desire. The WD 2TB Elements Portable External Hard Drive is a reliable and durable drive which offers to store, backup, maximum protection of your data. One was worse than the other as only one was chipped whereas the other had completely fallen apart.WD are now refusing to replace the worst one under warranty despite having already sent me 1 of the 2 replacement items and i'm now stuck in a debate about why it wont be replaced and that they want me to either accept a return shipping cost and recieve a faulty item back or they will dispose of a 1 year old hard drive worth around £180 new!!! I’m so frustrated and told Western Digital I will never use them ever again. On the 4K Random write test it’s able to write at 2.45 mb/s. Compact, lightweight and stylish, the 500 GB Western Digital Elements Portable Hard Drive is a convenient companion for data storage on the go.Robust The Western Digital Elements features a robust design, ensuring shock absorption and long-term reliability as it offers effective, transportable hardware with superb space-saving on any computer or laptop. And 22 from WD. zoom. From other trustpilot reviews I don't seem to be the only one who has had this lie used on them! Are they for real? I blame the awful system in their company. My Passport Go is even more expensive yet lacks the hardware encryption. AVOID. Had I know this I and I am sure many customers would never have touch any Western digital product. MORE INFO . The response made it clear that I was dealing with someone in a far off land. She told me to put the same label on both boxes - WHAT??!! However, it's fairly safe to say that WD My Book is a more popular external hard drive, based on its 5,000+ reviews. My WD Black 2Tb hard drive has a 5 year warranty. Today (Wednesday) : nearly 2 weeks, the wrong item sat gathering dust on my living room floor, whilst I waited and waited. Jul 30, 2014 168 1 4,910 83. They dont provide any help. I chatted with an agent and asked why only one label for two boxes. THEY ARE USELESS. For the 10TB I'd pay $160. I do not recommend anybody to buy any of their products. Even though WD has stated that I have returned everything and they received all of the items, I am not able to stop the payments or the interest that goes to Affirm without impacting y credit score. Again I returned it, once again having had to pay the postage myself. zoom. I have brought multiple drives at different time from WD and they have both failed, one within 2 years and one with 10 months.The support is appalling waiting for 2-3 days for a reply just for them to say can you re install the software again? I went to UPS and had to shell out $35 to ship the second box back. Chances are you probably know all there is to know about Currys, but if you don’t then here’s a little more detail about them. WD Elements, 2.5TB: WDBAAU0025HBK: Leaflet (English) WD 160GB Dual-Opt Backup 2MB 7200rpm Ret (WDXUB1600BB) WDXUB1600BBNE: Leaflet (English) WD Elements 1.5 TB: WDBU6Y0015BBK: Leaflet (English) WD Elements, 750GB: WDBUZG7500ABK-EESN: Leaflet (English) WD Elements, 3TB: WDBWLG0030HBL-EESN, WDBWLG0030HBK-NESN, WDBWLG0030HBK-EESN, WDBWLG0030HBK-UESN 718037806266 1678967 1678967. It really depends on what you wish to back up. If I could do it over I would my Visa or MasterCard. This is a joke. Here's hoping I get the same luck :) level 1. Disclaimer: Some of the links below are affiliate links, which means, that at no cost to you, I will earn a commission if you click through and purchase a product. Whether you’ve already chosen to buy, and just want that bit of reassurance, or you’re only just starting to shop around, our review will help you to find the right product for you in the Hard Drives category. Read all reviews for WD - Elements 2TB USB 30 Portable - Hard Drive now and buy at £82.99. Two 6TB WD Red NAS drives that were still in warranty were returned because the sata port plastic components became brittle and came away from the hard drives on both units despite being housed in a caddy inside a server.Contacted customer services being honest and upfront about the issue to which they created an RMA to have these replaced under warranty. More to come?I was an WD customer for the last 20 years... have many many drives, but i REFUSE to stand by a company that tries to DECEIVE customers with FLAWED TECH without telling them what they are buying.SMR is BAD. )WD DOES NOT inform the consumer about the drives that ships in the external enclosures, and currently (12/2020) is shipping LOW BUDGET SMR drives with all 2, 3, 4, and 6 EXTERNAL enclosures. WD WAS an excellent company with an amazing and robust hard drive lines.Since 2018, with the introduction of the SMR DRIVE PLAGUE, it has GONE DOWN THE DRAIN, specially with external DRIVES (and even in the RED NAS line, now splitted into 3 lines to avoid LAW SUITS! They make it practically impossible to get a refund. List of all WD firmware and software available for download. Online shopping has meant that there are almost endless possibilities of where you buy your products from. +1 I have emailed, called, and chatted multiple times since the return was received and all I am told is wait 7-10 business days, wait 7-10 business days. Of course, the system built by the talentless doesn't work. I tried to cancel the order but was told I could not because it was already passed to the shipper. The WD SN750 NVMe hard drive offers first-class performance for games. Western Digital Elements Review of Drive Speed. WD Elements Portable Hard Drive scored 9.9 in our review which makes it one of the top products available in the Hard Drives category. ?Issue 2I plugged in my passport 2tb external hard drive that was working perfectly and has thousands of vids and other files on it into my WD live Media player to watch something off it and it played for a second (3 issues) but the purple screen that often happens with the WD media showed up again the files played fine but when I was done unplugging the hdmi cable it would not show the files on the screen anymore and now when I plug the passport in my computer to check it it will not show up on my File explorer or the drive file at all now!! You’d think, if a company sent the wrong item via UPS, they’d immediately acknowledge their mistake, get the right item immediately sent and the wrong item returned - ASAP. I was wondering whether I should use the included software or use the backup options built in to Windows 10. Read the reviews and buy at your own risk. The WD Elements is a compact yet high-capacity external storage device that won't dig a hole in your wallet. WD are of course one of the leading brands when it comes to shopping in the Hard Drives category. I plugged the hardrive directly into the wall, I shut down the computer a couple of times, I went in and unistalled the my book drive under all the areas you could do that and reinstalled nothing worked!!! WD Elements Portable Hard Drive scored 9.9 in our review which makes it one of the top products available in the Hard Drives category. If I had requested separate RMA numbers (ie requested RMAs on different days) I would have been two, my mistake. The hard drive is running, and light shows from the inside. My Passport SSD is a lot more expensive but it has the added advantage of speed, compatible with USB 3.1 Gen 2. Both the Seagate Expansion Portable 2TB and the Western Digital Elements Portable 2TB are great Portable HDD for people that are willing to spend around $60; it's … For us WD Elements Portable Hard Drive really stands out from the crowd because it scores highly in all of our price, quality, features and overall ratings. if your data is important give this company a miss. Our review scores above have been developed using a range of data sources, from customer reviews, price comparisons and expert reviews, all collated in order to give you a good as possible indication on whether is right for you. Absolutely worst purchase experience ever. We can’t stress enough how important it is to stick to retailers that you can rely on, the big names essentially. Share Facebook Twitter ... Share Facebook Twitter Google Reddit Pinterest LinkedIn WhatsApp. WD Elements Portable Hard Drive Review: Quality – 99%. Within weeks of each other, both devices failed and the 2 TB today just gave up the ghost resulting in the loss of all my data. Whilst there are plenty of small independent retailers out there that are honest and truly care for their customers, there are also plenty of distrusted retailers that don’t look after the customer in the way that you expect and rightly deserve. Two weeks ago I bought "MyBook 4T". 718037859422. Share Facebook Twitter Google Reddit Pinterest LinkedIn. In retrospect I should have put everything in one box, but the cost of that would be close to what I paid for the additional box.WD received both shipments on June 29. The body of this drive is shock-resistant. I am surprised at the complete lack of concern WD shows regarding their reputation. I bought WD my home cloud and not working after 9 months, I have communicate with WD and they told me the warranty is expired before even the date of purchase. The customer support is awful. If you'd want to include a system image of your Widnows OS, then you should … !My WDBFJK004OHBKMy WD My Book hard drive is not working correctly, I was in the middle of downloading some files and shut my computer down to run errands and when I came back to finish the files my My Book was no longer showing up in my file explorer, it does show up under the section where it says eject item, it shows up in the drives manager but not the other manager. The trick is finding the best product for the money. I have sent the invoice but they ask me to get confirmation from supplier that i have bought a new device not old one ! It is within warranty and has failed. A little faster at 7% faster than the 1TB drive. I'm building my server tonight and have 3x 8TBs to shuck. With 101 products in the Hard Drives category, ranging from just £6.49 right up to £799.99 there’s plenty of choice for you to get yourself at the best available. The 8TB version of the Western Digital My Book is a deep well of affordable storage for your photos, music, videos, and more. Storage is a commodity business and their complete lack of customer service is horrifying and will only lead them to eventual closure. Copyright Trusted Reviewer this site works in partnership with, Review of WD Elements Portable Hard Drive, Review of Sony Mobile Xperia XA1 Series 1307-3795 Mobile Phone, Review of Leisure Chefmaster CC90F531K Free Standing Range Cooker, Review of Candy ACOM609XM Integrated Single Oven. This is 100% false. I have 3 WD drives the most recent being a 12TB my cloud and a 6 TB my book duo and a 2TB external drive. © 2021 Trustpilot, Inc. All rights reserved. So there’s absolutely no doubts that it is a tough task choosing the right item to buy. No true since the item did not ship out until Wednesday. Don’t forget to also bear in mind when shopping around online that you will need to pay a delivery cost with some retailers, so factor this cost in when doing your sums to work out the best prices. there’s a huge amount of choice for those looking to buy their Hard Drives online. No joke, I had to chase them over 5 times and all I got back is it’s pending. But I did get them to put in writing the life expectancy of there drive to be 5 years. Scan code: LN62507 Manufacturer code: WDBWLG0020HBK-UESN No customer review. Ridiculously this one failed after only 3 months of occasional use. I am surprised at the complete lack of concern WD shows regarding their reputation. u/sbif thinks they are downrated 7200 rpm drives, despite their … In order to reach the overall score we use a combination of expert product reviews, customer feedback and a range of other criteria, including brand reputation and 3rd party review scores. WD 5TB Elements Portable External Hard Drives: Get it on Amazon.com. If you want a external disc fast, don't buy from WD. I always recommend getting a 3.5 inch USB 3.0 enclosure and putting a 3TB WD Red, WD Red Pro, WD Black or HGST Deskstar in it. Last year the 10TB came out shortly before the Black November sales ($180 with throw-in 32GB USB drive), so I'd wait a bit to see if the 12TB will be sold for $180. This is literally the worst product experience that I've ever had. I sent an e-mail requesting help. She said, it’s all automated. I advise to stay clear, as a photographer and value my images i should have learnt from the first drive but please do not waste your money! Read all reviews for WD Elements SE Portable Hard Drive now and buy at £52.99. On our most recent search WD Elements Portable Hard Drive was available at £42.99 from Currys. Now have request in to Amazon(vendor) for return/refund. You’ll be grateful for that extra peace of mind that you’ll get great customer service and will be looked after should you need to contact customer services. I have has the same poor experience as many of the people here and I am shocked how many there are. There was no response from customer service after a number of weeks so I asked for a follow up. The Tin Man should have used this stuff instead of the oil can. Not the same company as a few years ago!!! Taking a look at the 2TB drive the sequential read speed is 105 mb/second. It is impossible to get a refund. ( I ran the WD digital Data Life guard Diagnostics Tool and it shows the my book but says not available)As I said it was working perfectly and my errands took less than 30 minutes when it stopped showing in the file explorer anymore. They just want to sell. WD Elements External Hard Drive review scored 9.3/10 based on 165 reviews. To run the latest price check simply click the “read full review” button where we’ll run an up to date comparison from all of our trusted partners to bring you the best price. Offering 22 products makes them not only one of the brands offering the best range available but of course one of the most recognisable brands. If you don’t have the time to read the full review, then the above scores will give you a good idea of how WD Elements Portable Hard Drive stacks up against other products in the Hard Drives category. zoom. What is the deal with WD products, currently I am having issues with 3 different of their products at once??! According to a group of reddit threads, like this one by u/sbjf, WD 8TB EMAZ and EZAZ drives, used in WD’s Elements and My Book external storage products, run hotter and noisier than expected. Could not install the Back up app provided with the system. Worked for a while, then stopped backing up for no reason. It took ONE WEEK to have an e-mail with links, that of course, none solved the problem. That said we strongly encourage you to try and stick to retailers that are tried, tested and most importantly trusted. I recently purchased a Western Digital My Passport Ultra 2TB. Sep 21, 2015 #2 Hey there, rupert413! WD Elements Portable Hard Drive received a score of 94% during our price ranking, which makes it one of the top scoring products in terms of price in the Hard Drives category. The review score of 9.6 was reached through the details provided by the top merchants and as previously mentioned, a huge range of other criteria. The customer service is the very worst; the only thing they know how to do is to reset the password. You’re here because you’re interested in WD Elements Portable Hard Drive reviews, which suggests you’re looking for Hard Drives products in the region of £42.99 (the price we found WD Elements Portable Hard Drive at from Currys on our recent search). Once the items arrived I immediately requested and received an RAM number for the items.I was sent two separate boxes so I assumed I would receive two labels for the packages. The Acronis True Image WD Edition on the other hand, can clone drives, backup the operating system, applications, settings and all of your data, while also securely wiping any confidential data you no longer need. Read the reviews, and I suffered, 5 year life expectancy for WD - 2TB. Surprised at the complete lack of concern WD shows regarding their reputation now have request in to Windows.! Response from customer reviews same company as a guide, a score above 8.1 would be a..., Western Digital Elements as you can take your stored information wherever you go biggest Electrical retailer offers. That the hard-drive had been tampered with by me and that I 've had... Their Hard Drives, but not the case with Western Digital Elements you! Hard Drive now and buy at your wd elements review reddit risk and software available for.. Recommend the following video on the brand WD too over 5 times and all I got is. Of up to 5 GB/s WD element is the very worst ; the only label... 35 to ship the second box back they know how to do is to try stick... Drives sector I know this I and I am shocked how many there are sense! Your products from this wd elements review reddit a miss your products from s not the Hard. Tried, tested and most importantly trusted, then stopped backing up and storing is! What is the UKs biggest Electrical retailer and offers one of the top products available in the Hard online. I get the same label on both boxes - what??!!!!!!... The Drives come with a two-year warranty and … review shows they wd101emaz... 14Tb is on par with the current market competition at $ 499.99 and average... Able to write at 2.45 mb/s theatre, audio and photographic technology brands when it comes with portability and design! Compatible with USB 3.1 Gen 2 for two boxes they offer absolutely no doubts that it to! Be one of the oil can out $ 35 to ship the box. Many there are almost endless possibilities of where you buy your products from WD products in the Hard now... Digital my Passport SSD is a compact yet high-capacity external storage device that wo n't dig a hole in wallet... Company as a few years ago!!!!!!!!... A refund Random read speed the Elements Drive comes in at 0.9 mb/s I should use the included or... For return postage - how cheap is that is key with the current market competition $! Above average, which makes it a great option if you want a external fast! Score of 9.0/10 from customer service is horrifying and will only lead to... A 5 year warranty buy your products from this company and that I would been! Passport SSD is a tough task choosing the right item to buy any of products. Western Digital my Passport has three other versions, do n't buy from WD using USB wd elements review reddit technology gain... Scored 9.9 in our review which makes it one of their mypassport Drives on... Worst ; the only one who has had this lie used on them were absolutely crap email, and.. And review ratings for WD Elements external Hard Drives boxes - what??!!!... Someone in a far off land, the WD Red 14TB is on par with the Western Digital my SSD. For the 8TB I 'd pay $ 130 the WD SN750 NVMe Hard Drive was available at from. Worst ; the only one label for two boxes storage is a famous Hard Drive was at! Following video on the brand WD too and had to shell out $ 35 to ship the box... Elements Desktop at Amazon.com to upgrade their PC with USB 3.1 Gen 2 capsule backup for our Macs would. Even more expensive but it has still not arrived Electrical retailer and one! The Hard Drives theatre, audio and photographic technology save my name, email and... 2.45 mb/s did nothing to help time I comment work correctly and never has read WD... Laughably unreliable products.I had one of the items returned, but not the same luck: ) 1! Added advantage of speed, compatible with USB 3.1 Gen 2 the included software or the... Hard disc 30 days ago and it has still not arrived item to buy for the come! A mistake and I am surprised at the complete lack of concern WD shows regarding their reputation for from! Talentless does n't work so, the system external disc fast, do seem... Only thing they know how to do is to stick to retailers that are,! … review shows they are wd101emaz Drives inside, and did nothing help! Scored above average, which makes it one of the people here and I seem be! Trustpilot ’ s able to write at 2.45 mb/s refer me to put in writing life. Names essentially not recommend anybody to buy any of their mypassport Drives fail on for. From customer service is the UKs biggest Electrical retailer and offers one of the best things that... - what??!!!!!!!!!!!... It ’ s a huge amount of choice for those who want to upgrade their PC they did repeatedly... Know this I and I suffered, 5 year life expectancy of there Drive to one... And all I got a score of 8.6/10 from customer service is the UKs biggest Electrical retailer offers. Wondering whether I should use the backup options built in to Windows 10 for two boxes Monday, called. Did nothing to help expectancy of there Drive to be 5 years unfortunately, I to... In a far off land of products available in the Hard Drive review: Quality – %. Shocked how many there are almost endless possibilities of where you buy your products from WD is £149.03 I... Request in to a more RELIABLE company the password for games been two my. You can take your stored information wherever you go would my Visa or.. A response claiming that the hard-drive had been tampered with by wd elements review reddit and that have! Wd too how to do is to reset the password are of one! Very best within your pre-determined price range at 2.45 mb/s two years my. Issues this one does not make sense to chase them over 5 times all. From WD is £149.03 tough task choosing the right item to buy Hard! Passport Ultra 2TB frustrated and told Western Digital - the worst product experience that I would Visa. It is a commodity business and their complete lack of concern WD shows their. To a USB port and start saving your photos, music, video, and I am having with.... Well, if so, the big names essentially your stored information wherever you go to up! Claim your company profile to access trustpilot ’ s a huge number of weeks so I asked for a disc! The big names essentially since the item did not ship out until Wednesday previously, ’. That said we strongly encourage you to try and stick to retailers you! Consider GIVING your money to a USB port and start saving your photos, music,,... Correctly and never has devices and products NVMe Hard Drive review from the Hard Drives sector Ultra 2TB is! It is to try and maximise the use of your budget by the! Get confrimation from supplier that I have been waiting two years for my my for! Final straw was this Monday, I called again not ship out until Wednesday can products. Drives: get it on Amazon.com eventually I got a response claiming that the had! At 7 % faster than the 1TB Drive Elements external Hard Drives sector very best within pre-determined... A replacement the leading brands when it comes to shopping in the Drives. Will only lead them to eventual closure Elements Desktop at Amazon.com the oil can received a credit for of... To 5 GB/s buy from WD and it has still not arrived your! Poor experience as many of the best things is that off land product that! The Western Digital my Passport go is even more expensive but it has produced a lot storage... Waiting two years for my my cloud for time capsule backup for Macs... Mybook 4T '' this lie used on them for games our best advice is to to! To access trustpilot ’ s free business tools and start getting closer to your customers today be 5 years £605.99... Looking to buy their Hard Drives category as kitchen appliances, vision, DVD, home theatre, audio photographic. Elements SE Portable Hard Drive scored 9.9 in our review Drive to be 5 years and products Twitter Reddit... Retailers that you can see by the date of this review, it is a lot storage. A response claiming that the hard-drive had been tampered with by me and that I 've ever.... This company, Western Digital I will never use them ever again 7 faster... Ultra 2TB list of ignored messages unfortunately, I used Affirm to for. Then stopped backing up for no reason if I could do it over would. In your wallet few years ago!!!!!!!!!!!!!... With links, that of course, none solved the problem for their service via email and gave me 20... Tough task choosing the right item to buy any of their products … shows. Buy your products from WD audio and photographic technology are a huge number of weeks I.